IT health check & immediate priorities
Review the current environment, identify security and reliability gaps, fix what is urgent and explain the next priorities without consultant fog.
Gabriel Priori · Practical IT advice for growing businesses · Melbourne
Practical IT.
Useful automation.
Technology for business growth.
No internal IT person? I can help you understand what you have, fix the immediate gaps and put a practical plan in place. I can provide scoped direct support and project delivery, or help you choose and oversee an MSP when broader managed support is the better fit.
Send a non-sensitive outline of the problem, high-level environment and timeframe. I’ll recommend the most useful next step.
Built for owner-led businesses without an internal IT team.
Small teamsDirect, practical help in plain English
Plan aheadClear priorities, budgets and roadmaps
The right supportUse Priori directly or find the right MSP
Where I help
Technology that supports the business, not the other way around.
Start with the immediate problem. Work can be a one-off health check, defined project, ongoing advisory, scoped direct support, or MSP selection and oversight. Scope, availability and responsibilities are agreed before work begins.
Everyday business IT
Scoped help with Microsoft 365, email, devices, Wi-Fi, backups, security, onboarding and the systems a small team depends on every day.
IT roadmap & vCIO guidance
Plan technology, budgets, lifecycle decisions and risk around where the business is going—not around whichever product a vendor wants to sell.
MSP selection & project delivery
Use Priori directly for scoped work, or get help choosing and overseeing the right MSP or specialist for broader support. In MSP-led environments, the MSP owns day-to-day response while Priori can take an agreed review, escalation, documentation and handover role. Any relevant referral fee or incentive is disclosed before a recommendation.
How an engagement starts
Understand the issue. Agree the next step.
Clear, practical delivery. Understand the real constraint, make the smallest sound move, then prove it worked.
Find the actual problem
Separate the visible symptom from the operational issue underneath it.
Choose the useful intervention
Compare Priori, MSP and specialist options against the business need, risk, budget and operational fit.
Deliver and verify
Implement carefully, test the real path and leave the result documented and operable.
What I bring to small businesses
Experience that helps small businesses handle bigger decisions.
These examples come from previous employment and contract roles. They show the depth I bring when a smaller team hits a complex security, infrastructure or delivery problem.
Healthcare, biotech & research
Through a prior role, supported security and operational reviews including network and firmware reviews, preparation for penetration testing, Microsoft 365 Secure Score reviews, Intune non-compliance investigations, topology documentation and security-uplift planning.
Agency environments
Provided IT support through a prior role to agencies serving consumer, luxury and automotive brand portfolios.
National not-for-profit deployment
Contributed through a prior role to a 26,000-seat national deployment, ISO 27001-aligned work, infrastructure modernisation, Intune automation and PaperCut migration for an organisation helping people in need across Australia.
Multinational automotive group
Delivered national and global network deployments for a multi-brand automotive group through a prior role.
Technical capability
Technical coverage from strategy through delivery.
The work spans strategy, architecture and hands-on implementation—from identity and endpoints through networks, security, automation and operational handover.
IT business analysis & solution discovery
Turn business problems into clear requirements, practical options, business cases and success criteria.
Microsoft cloud & modern workplace
Plan and improve Microsoft 365, Azure, identity, collaboration and endpoint management around secure ways of working.
Infrastructure & identity
Keep servers, identity, virtualisation, storage, backup and recovery reliable, supportable and ready for change.
Networks & connectivity
Design and troubleshoot secure wired, wireless, remote-access and multi-site connectivity.
Security & governance
Improve access control, hardening, policy and recovery readiness using practical ISO 27001 and Essential Eight-aligned planning.
Automation & applied AI
Use automation and applied AI for repeatable workflows, monitoring, reporting and knowledge work with clear approval and data boundaries.
Technology strategy & vendor selection
Build roadmaps, budgets and business cases, compare providers, and oversee transition, documentation and handover.
Business size & sectors
Experience across organisations of very different sizes.
I have worked with small owner-led teams, growing organisations and large national and multinational environments. That range helps me match the technology, process and support model to the business in front of me.
1–5Small teams
Direct, practical help with immediate IT needs, security and everyday decisions.
GrowingDeveloping complexity
Security uplift, technology roadmaps, vendor transitions and MSP oversight as systems and responsibilities become more complex.
20,000+Large environments
Prior-role experience with governance, change, security and technical complexity at national and multinational scale.
Selected IT environments supported across previous roles
- Health, medical devices & biotech
- Clinics, research & community care
- Construction, property & strata
- Fabrication, manufacturing & concrete
- Transport, logistics & mining
- Utilities, water, power & solar
- Education & not-for-profit
- Finance, legal & professional services
- Marketing & creative agencies
Indigenous ownership
Indigenous ownership and practical partnership.
Priori Group acknowledges the Traditional Owners of Country throughout Australia, recognises their continuing connection to lands, waters and communities, and pays its respects to First Nations peoples and cultures and to Elders past, present and emerging.
Priori Group is a 100% Indigenous-owned business.
Priori Group is in the process of applying to become a Supply Nation Certified Supplier.
Priori Group welcomes partnerships with other Indigenous businesses, community organisations and delivery partners. Its engagements are built around listening first, understanding the balance of cultural and business needs, empowering the next generation of Indigenous talent in technology, and upholding First Nations self-determination.
Gabriel Priori · Principal
Experience built across the MSP industry.
I have spent more than two decades delivering IT across Melbourne’s managed-services and enterprise environments.
That experience spans multiple MSPs—from small owner-operated providers to larger national managed-service organisations—as well as enterprise contract environments.
My roles have covered support, field services, systems and infrastructure engineering, project delivery, senior escalation, technical account ownership, pre-sales scoping, service improvement, IT business analysis and strategic advisory.
My work has moved with the industry—from Windows Server, Active Directory and Exchange through virtualisation, hybrid cloud, Azure, Microsoft 365, Intune, security and now AI-assisted operations.
That history matters: new technology is useful, but only when it survives contact with legacy systems, real budgets and the people expected to operate it.
FoundationWindows Server, Active Directory, Exchange and networking
InfrastructureVirtualisation, storage, backup and disaster recovery
CloudAzure, Microsoft 365, Intune, identity and security
NowBusiness analysis, vCIO guidance, automation and applied AI
Start with the business need
Tell me what you’re trying to improve. I’ll help you work out the right technology path.
Email a short, non-sensitive outline of the problem, high-level environment and timeframe. I’ll recommend the most useful next step. If sensitive detail is later needed, I’ll agree an appropriate way to handle it first.